Start with the form

• Dates or a month, and whether they can move. The floating-market trip is more typical on an ordinary weekday.
• Who is travelling: adults, teenagers, or a class, with ages.
• What you want to understand: rice, trade, salt, communities, or a mix.
• Where you start: Ho Chi Minh City, Can Tho, or Can Tho airport.
• Anything that could spoil the trip: mobility, small boats, dietary needs, early starts.
• For schools: the subject, the level, the number of students and teachers, and any approval deadline.

If you have none of these yet, send what you have. A month and a number of travellers is enough to begin.

• "Two adults, mid-February, three days. We read about salinity and want to see the coast, not the tourist boats. Starting in Ho Chi Minh City."
• "Family of four, teenagers 14 and 16, late March. One night in Can Tho. The kids are studying food systems."
• "University geography group, 22 students and 2 staff, November. Four days, interested in floods and dykes. We need activity descriptions for our risk assessment by early September."

Teachers and lecturers usually need more from the first reply than private travellers do. Tell us the subject and level, the number of students and staff, the approval deadline inside your institution, and anything your risk assessment will ask about. We reply with a draft programme, an outline of the briefings and the activity descriptions you can attach to your paperwork.

The field-trip planning page lists what schools most often need to settle, from supervision ratios to food and boat safety.

1. We read your message and check the season, the route and the hotels your dates need.
2. If something is unclear, we reply with questions first, by email.
3. We send a draft programme with stops, hotels, road hours and a price per person.
4. You change what you want; each version is priced again in full.
5. When you are ready, we confirm in writing with the payment schedule and terms.

The how-to-book page covers confirmation and payment, and the pricing page explains how a quote is built.

Some requests are outside what we do, and it is fairer to say so here than in a reply. We do not arrange trips longer than four days, stays organised around a host family, resort or luxury stays, or cheap shared day tours from Ho Chi Minh City. We do not book international flights or apply for visas on your behalf. We do not sell boat tickets on their own, such as the fast boat from Chau Doc to Phnom Penh, though we can end a trip in Chau Doc so that you can take it.

If your plan includes one of these, send the form anyway and tell us which part you need. We will say clearly what we can do, and what you should arrange elsewhere.

We never ask for card details by email. What the form collects and how it is used is set out in the privacy policy.